I sat at my work desk and as is my routine, flipped through the newspaper. Lo and behold, an article promoting a brand new bakery slash sandwich shop at Grace Point which is 5 minutes' drive from work? It's actually from Pacific Sutera? (Hello, former rival!)
Come dinner time, I drove out since my brain was screaming SANDWICHES at this point and my stomach was ready to join the Arab Spring.
The outlet took over the former Wagamama booth, it was cute and cosy with 4 staff and a large selection of gourmet breads, a selection of cakes and some Linzer and Butter cookies for the Christmas season. They also offered a selection of hot and iced drinks and sandwiches only come in either baguette or croissant with four choices. That should have been my first sign.
My second sign is remembering the fact that this was Sutera Harbour! The price for one sandwich (either breads) was RM28 BEFORE the 6% tax....OUCH! But nevermind, I thought, I've spent more trying out other meals and I'll never know if I don't give it a go. I opted for a croissant smoked salmon sandwich and a hot Sabah tea; I would have loved to try their bread but since there is a loaf of baguette languishing at home yet uneaten...
Much to my disappointment, the staff warmed up the croissant to the point where my smoked salmon came out white, the lettuce wilted, and my tongue burnt. Having worked F&B for a while, I gathered that they probably stuck it in the microwave for a whole minute instead of just 30 seconds. My poor overheated sandwich (it probably didn't matter that they only nuked the croissant, the sheer boiling heat cooked the whole lot!) ended up a soggy mess with its filling qualifying for the term 'dead'. This is a Western sandwich! A warm croissant not steaming hot! The smoked salmon, lettuce, onion, tomato, capers, and cucumbers are not supposed to be soggy, wilted, cooked!!! URGH!
Someone failed somewhere in the training of the staffs. This was an utter waste of RM30++ but my stomach has stopped threatening a revolution.
I'll be back for one more visit to try out their bread and see if it can match up with the German Bakery in Damai.
1 star for their sandwiches.
